StateEBT

SNAP and EBT, state by state: official logins, phone numbers, income limits and rules

FY2027 limits, in effect from October 1, 2026

Florida EBT and Food Assistance Program (SNAP)

Reviewed Income limits for FY2027 (Oct 1, 2026 to Sep 30, 2027)

Florida's Department of Children and Families runs SNAP through its Office of Economic Self-Sufficiency, and its pages use "SNAP" and "Food Assistance Program" for the same benefit2. One application in the MyACCESS portal covers food assistance, Temporary Cash Assistance and Medicaid1. Two things set Florida apart for FY2027: most households can earn up to 200% of the poverty line and still qualify3, and since April 20, 2026 SNAP can no longer buy soda, energy drinks, candy or prepared desserts anywhere in the state15.

Official links and numbers

Apply, renew, upload documents or report changesMyACCESS Floridamyaccess.myflfamilies.com
Check your EBT balance and transactions onlineebtEDGE cardholder portal (FIS)ebtedge.com
Lost or stolen card, PIN, balance (any time)1-888-356-3281
Questions about your case or a fair hearing1-850-300-4323
Which drinks and sweets SNAP no longer coversDCF Healthy SNAP pagehealthysnap.myflfamilies.com

StateEBT is an independent guide, not a government website. Applications, logins and balances are handled only on the official sites above, run by Florida Department of Children and Families (DCF), Office of Economic Self-Sufficiency and its EBT contractor.

Using the MyACCESS portal

MyACCESS is DCF's self-service site, open 24 hours a day. Use it to apply, check an application's status, upload the documents a notice asks for, read notices, report changes, and add a program to your case with the "Add a Program" button6,7. The online application takes about 30 minutes and can be signed electronically. Opt in to email alerts, or notices come by mail6.

If you already have a case, create an account and choose "Link to your Benefits" to attach it, using details from a DCF notice7. If a former spouse or someone else set up the account tied to your case, call 1-850-300-4323 to have the old user name shut off7. Medicaid members can print a temporary card from MyACCESS while the gold card is in the mail7.

MyACCESS Florida

The Florida EBT card, PINs and stolen benefits

DCF mails your first card in a plain white envelope with a Sioux Falls, SD return address; allow 5 to 7 business days5. Before you can use it, call 1-888-356-3281 to choose a PIN. Three wrong PIN tries lock the card until the next day5. To check your balance, look at your last receipt, log in to ebtEDGE19,5, or call the same number and enter the 16-digit card number5. Had benefits recently under the same case number? Keep using your old card; DCF's card page says 25 months and its application page says 24, so call if it has been close to two years. If you lost it, call for a new one, because DCF does not send one automatically when a case reopens6,5.

DCF's "Ways to Protect Your EBT Benefits" flyer shows three settings in your cardholder account: Freeze Card, Block Internet Transactions, and Block Out of State Transactions, which also stops online orders delivered or picked up outside Florida13. DCF's card page, checked October 16, 2026, describes a magnetic-stripe card and does not mention chip cards5.

Federal replacement of skimmed benefits ended December 20, 2024. Under DCF's manual, stolen benefits are replaced only if DCF or EBT Customer Service failed to shut off a card you had already reported lost or stolen. Money spent before you called is not replaced8. Report a wrong transaction within 90 days5.

Florida SNAP and EBT phone numbers

ForNumberHours
EBT Customer Service (card, PIN, balance, deposit date)1-888-356-32815Any time
Economic Self-Sufficiency Customer Call CenterAutomated case information with your case number, or SSN and date of birth1-850-300-43231—
TTY1-800-955-87711—
Florida Relay7111—
Fax for paper applications and documents1-866-886-434218—
Florida KidCare (children's coverage changes)1-888-540-54377—
Statewide Medicaid Managed Care helpline (change plans)1-877-711-36627—
State WIC office1-800-342-355621—

Applying for food assistance in Florida

  1. Start the Government Assistance application. Apply at MyACCESS. The same application covers food assistance, Temporary Cash Assistance and Medicaid, so you can ask for all three at once1,6.
  2. Or file on paper or with help. Print the Government Assistance Application from DCF's forms page. Mail it to P.O. Box 1770, Ocala, FL 34478-1770, fax it to 1-866-886-4342, or drop it at a Family Resource Center18. DCF community partners can help for free6.
  3. Watch for a pending notice. Not every application needs an interview. If yours does, or if DCF needs proof, a pending notice arrives by email or mail with a deadline6.
  4. Send proof with your case number on it. Common requests: ID, citizenship or immigration status, and the last four weeks of pay stubs. Upload, mail, fax or drop them off with your ACCESS or case number on every page. Allow 3 days for them to show as received6.
  5. Get the decision and your card. DCF can take up to 30 days, longer if a disability decision is needed. First-time approvals get an EBT card and a how-to brochure by mail6.

Households in crisis get faster "expedited" service if monthly gross income is under $150 and cash on hand is $100 or less, if income plus cash is less than rent plus utilities, or if they are destitute migrant or seasonal farmworkers. DCF checks every application for this, so you do not have to ask. Only proof of identity is needed up front; other proof can follow, but benefits may stop after two months until it does11. Applying is free, and DCF asks you to report anyone who charges a fee6.

Florida's 200% income chart for FY2027

Monthly amounts before taxes, October 1, 2026 to September 30, 2027
Household sizeGross income limit (200%)Net income limit (100%)Maximum benefit
1$2,660$1,330$306
2$3,608$1,804$562
3$4,554$2,277$808
4$5,500$2,750$1,023
5$6,448$3,224$1,217
6$7,394$3,697$1,463
7$8,340$4,170$1,616
8$9,288$4,644$1,841
Each additional person+$948+$474+$225

Gross limit: as published by Florida Department of Children and Families (DCF), Office of Economic Self-Sufficiency4. Net limit and maximum benefit: USDA FY2027 cost-of-living adjustments. All states compared.

Florida uses broad-based categorical eligibility, so the 200% chart above is the main test for most households1,3. DCF's October 1, 2026 chart runs a dollar or two above a straight 200% calculation for some sizes; the table uses DCF's figures4. After approval, the 130% level (from $1,729 for one person) is the one to watch, because going over it must be reported3,4.

The same chart sets Florida's FY2027 deductions: a $445 standard utility allowance, $360 basic utility allowance, $58 telephone standard, $217 standard deduction for 1 to 3 people and $206 homeless deduction. The shelter deduction is capped at $769, with no cap if someone is elderly or disabled4.

Net income test. Households that qualify through broad-based categorical eligibility only face the 200% gross test. A household with a member who is 60 or older or disabled whose gross income is above 200% can still qualify by passing the 100% net income test (from $1,330 a month for one person from October 1, 2026) and the asset limit10,20,4.

Assets. Most households have no asset limit, so cars, savings and property do not count3. From October 1, 2026 the limit is $3,000, or $4,750 with an elderly or disabled member. It applies to households with a member disqualified for a rule violation, drug trafficking, fleeing a felony warrant or a work sanction, and to elderly or disabled households over the 200% line4,9,20. DCF's eligibility web page and the text of manual chapter 1610 still list the old $4,500 figure; the manual's October 1, 2026 chart lists $4,7503,4,20.

Deposit days: the 1st to the 28th

Food assistance is loaded over the first 28 days of each month, weekends and holidays included, on a day set by the eighth and ninth digits of your Florida case number8.

DCF does not post a day-by-day table online. Call EBT Customer Service at 1-888-356-3281 to hear your date5. Deposits post by 6 a.m.5. Your first month after approval, including expedited approval, falls outside the schedule8.

Unused benefits carry over. After 274 days with no purchase, benefits start to be removed, and DCF sends a notice about 30 days before5,8.

Renewals, six-month periods and the 130% report

Under DCF's manual, most households are certified for six months. Households where everyone is elderly or disabled with no earnings get 24 months, with a check-in at 12 months. Households made up only of able-bodied adults without dependents get four months9. DCF mails a Notice of Expiration of Certification Period before your last month9. Renew in MyACCESS by the 15th of the month your benefits end, even with no changes7.

Between renewals, Florida uses simplified reporting9. Report only two things: gross monthly income going over 130% of the poverty line for your household size, or an able-bodied adult's work hours falling below 80 a month. Report within 10 days after the end of that month3.

Rules specific to Florida

No soda, energy drinks, candy or prepared desserts since April 20, 2026

USDA approved Florida's waiver on August 4, 2025 for a January 1, 2026 start, then moved the start to April 20, 2026 on December 12, 202514. It covers every SNAP household in Florida14. Sweetened soda is out, but plain or naturally flavored sparkling water, drinks over 50% juice and drinks with under 5 grams of added sugar are still allowed. Energy drinks are those with 65 mg or more of caffeine per 8 ounces; coffee and tea are not affected14. Candy and shelf-stable ready-to-eat desserts are also out14,15.

Work rules after the 2025 federal law

DCF refers people aged 18 to 59 who must meet work rules to FloridaCommerce and a local CareerSource center for 80 hours a month of SNAP Employment and Training12. The time limit covers able-bodied adults aged 18 to 64 with no child under 14 at home. Since the One Big Beautiful Bill Act, homeless people, veterans, former foster youth up to 24 and parents of children 14 and older are no longer exempt12. Working 30 hours a week or earning $217.50 a week still exempts you. FloridaCommerce letters come by regular mail even if you chose email notices12.

SUNCAP for people on SSI

People who get Supplemental Security Income can receive food assistance through SUNCAP, a separate Florida program, without a separate application, paperwork or interview. If moving to SUNCAP would lower your benefit, you can ask to stay in the regular program2.

No Summer EBT or Restaurant Meals Program

On USDA's 2026 Summer EBT map, Florida is listed as not participating, so Florida families did not get the summer grocery benefit for school-age children16. Florida is also missing from USDA's list of states with a Restaurant Meals Program (page updated August 7, 2026), so the Florida EBT card cannot buy restaurant meals17.

Fresh Access Bucks at farmers markets

DCF's SNAP page points shoppers to Fresh Access Bucks, a USDA-funded statewide nutrition incentive run by Feeding Florida. It is aimed at SNAP shoppers buying fresh fruits and vegetables at participating farmers markets, produce stands, CSAs, mobile markets and community grocery outlets2.

Other assistance in Florida

ProgramWhat it covers
Temporary Cash Assistance (TCA)Florida's TANF cash help for families with children; 48-month adult lifetime limit; apply through MyACCESS
Florida MedicaidHealth coverage; DCF decides eligibility, the Agency for Health Care Administration runs the program
Florida KidCareHealth and dental coverage for children, including CHIP with income-based monthly payments
HealthCare.govFlorida's health insurance marketplace for adults who do not qualify for Medicaid
LIHEAP (FloridaCommerce)Help with cooling and heating bills through local community action agencies; income limit 150% of poverty or 60% of state median income
Florida WICFood, breastfeeding support and nutrition help for pregnant women, infants and children under 5, through county health departments

Sources

  1. Public Benefits and Services, Florida Department of Children and Families. Checked 16 October 2026.
  2. Supplemental Nutrition Assistance Program (SNAP), Florida Department of Children and Families. Checked 16 October 2026.
  3. SNAP Eligibility, Florida Department of Children and Families. Checked 16 October 2026.
  4. ESS Program Policy Manual, Appendix A-1: Food Assistance Income Eligibility Standards and Deductions (effective October 1, 2026), Florida Department of Children and Families. Checked 16 October 2026.
  5. Electronic Benefits Transfer (EBT) Card, Florida Department of Children and Families. Checked 16 October 2026.
  6. Applying for Assistance, Florida Department of Children and Families. Checked 16 October 2026.
  7. Economic Self Sufficiency Frequently Asked Questions, Florida Department of Children and Families. Checked 16 October 2026.
  8. ESS Program Policy Manual, Chapter 3200: Benefit Issuance, Florida Department of Children and Families. Checked 16 October 2026.
  9. ESS Program Policy Manual, Chapter 800: Ongoing Case Processing, Florida Department of Children and Families. Checked 16 October 2026.
  10. ESS Program Policy Manual, Chapter 2600: Calculation of Benefits, Florida Department of Children and Families. Checked 16 October 2026.
  11. ESS Program Policy Manual, Chapter 600: Application Processing, Florida Department of Children and Families. Checked 16 October 2026.
  12. SNAP Work Requirements, Florida Department of Children and Families. Checked 16 October 2026.
  13. Ways to Protect Your EBT Benefits (flyer), Florida Department of Children and Families. Checked 16 October 2026.
  14. Florida SNAP Food Restriction Waiver (approval letter, status update, and September 15, 2026 request for comments), USDA Food and Nutrition Administration. Checked 16 October 2026.
  15. SNAP Healthy Food Updates, Florida Department of Children and Families. Checked 16 October 2026.
  16. Summer EBT Participating Areas (2026), USDA Food and Nutrition Administration. Checked 16 October 2026.
  17. Restaurant Meals Program, USDA Food and Nutrition Administration. Checked 16 October 2026.
  18. Economic Self Sufficiency Forms, Florida Department of Children and Families. Checked 16 October 2026.
  19. ebtEDGE cardholder portal, FIS (Fidelity National Information Services). Checked 16 October 2026.
  20. ESS Program Policy Manual, Chapter 1600: Assets (FS/TCA), Florida Department of Children and Families. Checked 16 October 2026.
  21. Women, Infants, and Children (WIC), Florida Department of Health. Checked 16 October 2026.

Neighboring states: Georgia, Alabama. All states

How this page is checked

Every link, phone number and dollar amount on this page was checked against the official sources listed above on the review date. Federal figures come from USDA's FY2027 adjustments. Spotted something out of date? Tell us and we will recheck it. Our method